Frequently Asked Questions

Ever order is a custom booking! If you’d like to place an order or just get a quote, don’t hesitate to send us a message! You can reach me through the chat button on the site, on our Facebook page, or via email! 

As soon as you know the date and theme of your event you should book as soon as possible! Cuppiecakes is booked months in advance for some events, and is especially busy around holidays!  
2 weeks in advance is needed when booking , as it ensures any special order items will arrive in time, and special decor can be made. 

When you book a spot for your custom creation, I do require a 50% deposit to hold your date, with the remainder due 2 weeks prior to your event date.

I accept payment through Square and Venmo. If other arrangements need to be made please send a message!
Cuppiecakes will send an invoice at the time of booking and will typically send one reminder about a deposit or payment for your order.  However, Cuppiecakes reserves the right to cancel your order if communication ceases , and no deposit or payment has been made. 

Cancellations

We bake one day and decorate the next. If you need to postpone your cake for another date, we require at least one week notice. For date changes and cancellations less than 7 days notice, the 50% deposit will be forfeited.

Each order is a custom booking, therefore a 50% deposit is required on custom cakes, tiered cakes, and large orders. Deposits reserve your date, we can not guarantee your booking of deposit hasn’t been made. If your sweet treat includes special order items, these items will not be ordered until deposit is secured.

how much cake you need depends on how you cut it! It’s always better to go a bit bigger than you think you need, plus, who said cake for breakfast is a bad thing!

check out the cake cutting and size guides below! 

great question! Check out the diagram below!